Draft, pending review by counsel
Refund policy
The short version: you pay before anything is built, payments aren't refunded, and you can cancel any time.
No refunds
Plans are paid in advance, monthly or yearly, and payments aren't refundable: not for part of a period, unused credits, a plan you didn't use, or a site you didn't publish. Where the law gives you a right to a refund, that right still applies.
Cancel any time
Cancel from the studio, or by emailing hello@chromism.app. Your plan runs to the end of the period you've paid for and then stops; you won't be charged again.
If something goes wrong on our side
If we charge you by mistake, such as twice for the same period or after you canceled, we refund that charge. If we end your plan without a reason on your side, we refund the part of the period you've paid for and can't use.
How to ask
Email hello@chromism.app. A person on our team handles every refund question and replies within two business days. Refunds go back to the card you paid with, and usually arrive within 5 to 10 business days.