--- title: "Terms of service ยท Chromism" description: "The terms for Chromism's AI website studio: your account, plans and renewal, credits, canceling, no refunds, what the AI makes and acceptable use." url: "https://chromism.app/terms" --- Draft, pending review by counsel # Terms of service Last updated 2026-11-08 These terms cover Chromism ("we", "us"): the AI website studio at studio.chromism.app, this website at chromism.app, and the plans you pay for. You accept them when you create an account or pay for a plan. ## What the studio does Chromism is an AI website studio. You describe your brand, and AI designs, writes and builds a website for it. You change it by asking, and publish it when you choose. Nothing is published until you publish it. We keep improving the studio, so what it does and how it looks will change over time. We'll tell you before a change that takes away something your plan includes. ## Your account Give us accurate details, keep your sign-in to yourself, and tell us at [hello@chromism.app](mailto:hello@chromism.app) if you think someone else has used it. You're responsible for what happens in your account, including what people you invite to the studio do there. You must be old enough to make a contract where you live, and allowed to act for the business you make a site for. ## Plans, payment and renewal There's no free tier. You choose a plan and pay before anything is built. Prices are the ones on our [pricing page](https://chromism.app/pricing) when you subscribe, in US dollars, plus any sales tax that applies. Payments are processed by Stripe; we never see or store your full card number. **Plans renew automatically** each month or year, at the price shown when you subscribed, until you cancel. We'll remind you before a yearly plan renews. If we change a plan's price, we'll tell you before it applies, and you can cancel before then. If a payment fails, Stripe retries it and emails you. If it still can't be collected, the studio's AI pauses, and after we tell you, we may unpublish your sites. ## Credits Each plan comes with credits every month, yearly plans included. Credits pay for the AI's work: designing, writing, building and changing your sites. How many a piece of work uses depends on its size, and the studio shows your balance. A month's credits don't carry over to the next month, have no cash value and can't be transferred. If we change how many credits work uses, we'll tell you first. ## Canceling You can cancel at any time from the studio, or by emailing [hello@chromism.app](mailto:hello@chromism.app). Canceling is as easy as signing up. Your plan then runs to the end of the period you've paid for and doesn't renew. When it ends, your sites are unpublished and the AI stops. We may delete your projects some time after that, as our [privacy policy](https://chromism.app/privacy) describes, so keep a copy of anything you need. ## No refunds Payments aren't refundable, including for part of a period, unused credits or a plan you didn't use, except where the law requires a refund. If we end your plan without a reason on your side, or charge you by mistake, we refund what's due. Our [refund policy](https://chromism.app/refunds) has the details. ## The AI and what it makes The AI can make mistakes: in facts, in words, in how a page works. Check your site before you publish it, and after every change. You're responsible for what you publish, including that its claims are true and that you have the right to everything on it. What the AI makes for you may look like what it makes for others, especially from similar descriptions, and we can't promise that nobody else has something similar. ## Who owns what What you give the studio (your words, photos, logos and files) stays yours; you let us use it only to run the studio for you, host your sites and keep the service safe. As between you and us, the sites made for you are yours to use, apart from third-party parts (fonts, licensed images, software libraries), which you may use under their own licenses as part of the site. We keep the studio, its software and its designs' building blocks. ## Domains and hosting Every plan includes hosting for your published sites while the plan runs. You can publish on a domain you own; you're responsible for the domain itself and its renewal with whoever you registered it with. We aim to keep sites available at all times but can't promise they will never be interrupted. We may take a site down quickly if it breaks these terms or the law, or if we receive a valid legal complaint about it. ## Acceptable use Don't use the studio to make or host sites that: - contain adult content, or sell weapons, drugs or gambling; - promote investment or crypto schemes, or multi-level marketing; - make medical or financial claims; - collect patients' health information (we don't offer the kind of hosting that requires); - are for a business you don't own or represent, copy someone else's brand, or pretend to be someone else; - collect passwords or payment details under false pretenses, spread malware, or send spam; - are unlawful, misleading, or infringe anyone's rights. Don't try to get around a plan's limits, or use the studio in a way that harms it or other people. We may suspend or close an account that breaks this list, after telling you where we can. ## Accessibility The studio builds towards the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA: readable text, good contrast, labeled forms and pages that work with a keyboard. We can't promise that any site meets every legal accessibility requirement, especially after it's been changed; check your site, and tell us about a problem. ## Copyright complaints If you believe a site we host uses your work without permission, email [hello@chromism.app](mailto:hello@chromism.app) with your contact details, the work, where it appears, a statement that you believe in good faith the use isn't authorized, and a statement, under penalty of perjury, that your notice is accurate and you're the owner or authorized to act for them. We act on valid notices promptly. ## Our liability The studio is provided as it is. To the extent the law allows, our total liability to you for anything arising from it is limited to the amount you paid us in the twelve months before the claim, and we aren't liable for indirect losses such as lost profits or lost data. Nothing in these terms limits liability that can't be limited by law. ## Changes and contact We may update these terms. We'll tell you before a change that affects your plan takes effect; if you don't agree, you can cancel before then. Questions: [hello@chromism.app](mailto:hello@chromism.app).